Your account for wishlists, price alerts and more.
Everything about Planetkey, your purchase and activation.
No, you can only compare prices with us and will then be redirected to the selected shop.
You can easily contact a shop through their shop system, often there is also a live chat available. If you want to know how to speed up the process, we have gathered concrete information for you here.
Buying game keys is legal. You are purchasing a genuine key, which allows you to download the game. This is not piracy since you have acquired the key legally! The download is offered by the manufacturer. Here, you will find cheaper alternatives to buying directly from the manufacturer.There is no waiting time and the prices are low. Overall, you have many advantages. Buying keys is a good alternative to the hassle of going into town and waiting in line at the shop. For more information, you can find out here! Or watch the video below from the law firm WBS Law!
After you purchase your key from one of our partner shops, you will receive your key shortly! Don’t worry if it takes a little longer sometimes. Usually, keys arrive within a few minutes.
Redeeming your key or account depends on the platform you are using. For this reason, we have created a separate help article here for you! If you want to go directly to a specific platform, we have also linked these in the FAQ, available in the sidebar on desktop and below the questions on mobile.
This issue is very rare. Please send your order number to the support team of the shop where you made your purchase. They will assist you as quickly as possible to resolve the problem.Here you can also find a relevant help article that explains the best way to contact the shop for assistance.
No questions in this category.